Refund policy

We want you to be genuinely happy with what you ordered. If something isn't right, you have 30 days from the delivery date to request a return.

Return eligibility

• Item must be unworn, unwashed and in original condition
• Original tags still attached
• Returned in its original packaging where practical
• Request made within 30 days of delivery

Items we cannot accept

• Final-sale or clearance items, where marked on the product page
• Items showing wear, damage, odor or alteration after delivery
• Personal-care goods once opened, for hygiene reasons
• Gift cards

How to start a return

1. Email cs@dambrea.com with your order number and the item(s) you'd like to return.
2. We'll reply within one business day with a Return Merchandise Authorization (RMA) number and the return address.
3. Ship the item back with the RMA number included in the parcel.

Please don't send anything back before you receive an RMA number — unauthorized returns can't be matched to your order and may be refused.

Who pays return shipping

We do not charge restocking fees.

Refunds

Once your return arrives we inspect it within 2 business days and issue approved refunds to the original payment method within 5-10 business days. The exact timing after that is set by your bank or card issuer.

We'll email you when the refund is issued. If 10 business days pass after that email and you still don't see it, contact your bank first, then us.

Exchanges

The fastest route is to return the original item for a refund and place a new order for the size or color you want, so you aren't waiting on stock.

Damaged, defective or incorrect items

Contact us within 7 days of delivery with your order number and photos of the item and packaging. We'll arrange a free replacement or a full refund, including shipping, at no cost to you.

Order cancellations

Email us as soon as possible. If your order hasn't entered fulfillment we'll cancel and refund it in full. Once dispatched, it falls under the normal return process above.

Questions